Accessibility Statement
Patna Car Booking is committed to ensuring digital and physical accessibility for all persons with disabilities.
1. Web Accessibility Compliance
We strive to conform to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Our digital platforms are engineered with high-contrast color palettes, readable typography, semantic HTML landmarks, full keyboard navigability (Tab, Enter, Esc), and ARIA screen reader attributes.
2. Physical Station Assistance
All primary airport and railway station rental counters feature wheelchair-accessible service counters, priority waiting queues, and trained station attendants ready to provide personal vehicle orientation and luggage assistance.
3. Hand Controls & Adapted Vehicles
Adapted hand-control driving kits and swivel passenger seating can be fitted on select automatic vehicle classes upon 72 hours advance notice at major hub stations (Patna, Delhi, Mumbai, Bengaluru).
4. Feedback & Contact
If you encounter any accessibility barrier on our website or at any rental station, please contact our dedicated Accessibility Coordinator at accessibility@patnacarbooking.com or call our helpline at +91 612 220 8900.
